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A smarter, safer, more connected operation, powered by data your teams create. Erdman Connect unites people, process, and performance under one intelligent platform.
Would you like to learn how Erdman Connect can help your teams work safer and smarter? Contact [email protected].
Erdman Connect Privacy Policy
Last updated: February 19, 2026_
Introduction
This Privacy Policy describes how Erdman Automation and its affiliates
(“Erdman Automation”, “we”, “us”, or “our”) collect, use, disclose, and
protect information in connection with the "Erdman Connect" mobile
application and related services (the “Service”). It also explains your
choices and rights with respect to your information. By using the
Service, you agree to the collection and use of information in
accordance with this Privacy Policy.
Information We Collect
Depending on how you use the Service, we or your organization may
collect the following categories of information:
- **Identifiers**: Name, work email address, employee ID, username, and
password (to create and manage your account and provide core app
functionality).
- **Contact details**: Optional phone number (for SMS notifications).
- **Employment‑related information**: Your role, department, or assigned
work location (to tailor content and reporting for your organization).
- **Location data**: Information about your approximate location within
a facility, as described in “Use of Location Data” below.
- **Usage and log information**: App usage data, device information, IP
address, and diagnostic data, as described in “Log and Usage Data”
below.
We use this information to provide and maintain the Service, personalize
your experience, communicate with you and your organization, monitor and
improve the Service, and comply with legal obligations.
Use of Location Data
The Erdman Automation mobile app uses your device’s Bluetooth and
operating system location services to determine your approximate
location within your organization’s facilities (for example, “Loading
Dock” or “Shipping Department”). This information is used to:
- Provide relevant training or safety content for a zone or nearby
equipment.
- Remind you of safety or other requirements that apply to a zone.
- Automatically identify the zone when you submit information in the
app.
- Send you notifications about important information or requirements as
you enter or leave zones.
When you are signed in to the app, the app may access location and
Bluetooth information in the background (when the app is not actively
open or when your screen is off) to support these features.
Location data, including the zones you were in and the times you were in
them, is stored in the Erdman Automation system and made available to
your organization for reporting and analysis. It is not sold or shared
with other organizations for their own independent use; it may be shared
with third‑party service providers that process data on our behalf as
described in “Service Providers.”
You can control location permissions using your device settings.
However, if you disable location services or Bluetooth for the app, some
or all location‑based features may not work.
Where required by applicable law, we will only process your location
data with your consent, which you may withdraw at any time via in‑app
settings or by contacting your organization’s administrator or Erdman
Automation using the contact details below. When you withdraw consent,
we will stop collecting location data and will delete or de‑identify
non‑essential location data associated with your account within the time
period required by applicable law. We may retain certain information
where we are required to do so by law or where it is necessary for our
legitimate business purposes, such as compliance, security, or
record‑keeping.
Log and Usage Data
When you use the Service, we may automatically collect certain
information from your device, which we refer to as “Log Data.” This may
include your device’s IP address, device type and operating system, app
version, the features you use, the date and time of your activity, crash
data, and other diagnostic information. We use this information to
operate, secure, and improve the Service, troubleshoot issues, and
generate aggregated usage statistics.
Cookies and Similar Technologies
If you access our Service through a website, we may use cookies and
similar technologies to collect information and improve our Service.
Cookies are small files stored on your device that help us remember your
preferences and understand how you use the website. You can configure
your browser to refuse cookies or to indicate when a cookie is being
sent. If you choose to disable cookies, some parts of the website may
not function properly.
We use analytics or similar tools on our website. These rely on cookies
or similar technologies to help us understand and improve how the
Service is used.
Service Providers
We may engage third‑party companies and individuals to provide services
that support our Service, such as hosting, data storage, analytics, and
customer support. These service providers may have access to your
personal information only to perform tasks on our behalf and are
contractually obligated to protect your information and not use it for
any other purpose.
Data Sharing and Transfers
We may share personal information with:
- Your organization (employer or contracting organization), to provide
the Service, reporting, and analytics described in this Privacy
Policy.
- Our service providers, as described in “Service Providers.”
- Competent authorities, law enforcement, or regulators when we believe
disclosure is necessary to comply with applicable law, regulation, or
legal process, or to protect the rights, property, or safety of Erdman
Automation, our users, or others.
If we transfer personal information to countries outside of your country
of residence, we will take steps to ensure that such transfers comply
with applicable data protection laws.
Security
We use commercially reasonable technical and organizational measures to
protect your personal information from unauthorized access, disclosure,
alteration, or destruction. However, no method of transmission over the
internet or method of electronic storage is completely secure, and we
cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide the
Service to your organization, fulfill the purposes described in this
Privacy Policy, and comply with our legal, contractual, and regulatory
obligations. When personal information is no longer needed, we will
delete or de‑identify it in accordance with our data retention policies
and applicable law.
Your Rights
Depending on your location and applicable law, you may have certain
rights regarding your personal information, such as the right to:
- Access your personal information.
- Correct or update inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing.
- Receive a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details in the
“Contact Us” section or contact your organization’s administrator. We
may need to verify your identity before fulfilling your request. Some
rights may be subject to limitations under applicable law.
Children’s Privacy
The Service is intended for use by adults in a workplace context and is
not directed to children under the age of 13 (or a higher age if
required by applicable law). We do not knowingly collect personal
information from children under 13. If we become aware that a child
under 13 has provided us with personal information, we will take steps
to delete such information. If you believe a child has provided us with
personal information, please contact us using the details below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post the
updated Privacy Policy on this page and update the “Last updated” date
at the top. When we make material changes, we will provide additional
notice or request your consent where required by law. Changes are
effective when they are posted on this page unless otherwise indicated.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy
Policy or our privacy practices, you can contact us at:
- Email: [email protected]
- Postal address:
Erdman Automation
Attn: Privacy
1701 14th Street South
Princeton, MN 55371
You may also contact your organization’s administrator for questions
relating to how your organization uses information available through the
Service.
Last updated: February 19, 2026_
Introduction
This Privacy Policy describes how Erdman Automation and its affiliates
(“Erdman Automation”, “we”, “us”, or “our”) collect, use, disclose, and
protect information in connection with the "Erdman Connect" mobile
application and related services (the “Service”). It also explains your
choices and rights with respect to your information. By using the
Service, you agree to the collection and use of information in
accordance with this Privacy Policy.
Information We Collect
Depending on how you use the Service, we or your organization may
collect the following categories of information:
- **Identifiers**: Name, work email address, employee ID, username, and
password (to create and manage your account and provide core app
functionality).
- **Contact details**: Optional phone number (for SMS notifications).
- **Employment‑related information**: Your role, department, or assigned
work location (to tailor content and reporting for your organization).
- **Location data**: Information about your approximate location within
a facility, as described in “Use of Location Data” below.
- **Usage and log information**: App usage data, device information, IP
address, and diagnostic data, as described in “Log and Usage Data”
below.
We use this information to provide and maintain the Service, personalize
your experience, communicate with you and your organization, monitor and
improve the Service, and comply with legal obligations.
Use of Location Data
The Erdman Automation mobile app uses your device’s Bluetooth and
operating system location services to determine your approximate
location within your organization’s facilities (for example, “Loading
Dock” or “Shipping Department”). This information is used to:
- Provide relevant training or safety content for a zone or nearby
equipment.
- Remind you of safety or other requirements that apply to a zone.
- Automatically identify the zone when you submit information in the
app.
- Send you notifications about important information or requirements as
you enter or leave zones.
When you are signed in to the app, the app may access location and
Bluetooth information in the background (when the app is not actively
open or when your screen is off) to support these features.
Location data, including the zones you were in and the times you were in
them, is stored in the Erdman Automation system and made available to
your organization for reporting and analysis. It is not sold or shared
with other organizations for their own independent use; it may be shared
with third‑party service providers that process data on our behalf as
described in “Service Providers.”
You can control location permissions using your device settings.
However, if you disable location services or Bluetooth for the app, some
or all location‑based features may not work.
Where required by applicable law, we will only process your location
data with your consent, which you may withdraw at any time via in‑app
settings or by contacting your organization’s administrator or Erdman
Automation using the contact details below. When you withdraw consent,
we will stop collecting location data and will delete or de‑identify
non‑essential location data associated with your account within the time
period required by applicable law. We may retain certain information
where we are required to do so by law or where it is necessary for our
legitimate business purposes, such as compliance, security, or
record‑keeping.
Log and Usage Data
When you use the Service, we may automatically collect certain
information from your device, which we refer to as “Log Data.” This may
include your device’s IP address, device type and operating system, app
version, the features you use, the date and time of your activity, crash
data, and other diagnostic information. We use this information to
operate, secure, and improve the Service, troubleshoot issues, and
generate aggregated usage statistics.
Cookies and Similar Technologies
If you access our Service through a website, we may use cookies and
similar technologies to collect information and improve our Service.
Cookies are small files stored on your device that help us remember your
preferences and understand how you use the website. You can configure
your browser to refuse cookies or to indicate when a cookie is being
sent. If you choose to disable cookies, some parts of the website may
not function properly.
We use analytics or similar tools on our website. These rely on cookies
or similar technologies to help us understand and improve how the
Service is used.
Service Providers
We may engage third‑party companies and individuals to provide services
that support our Service, such as hosting, data storage, analytics, and
customer support. These service providers may have access to your
personal information only to perform tasks on our behalf and are
contractually obligated to protect your information and not use it for
any other purpose.
Data Sharing and Transfers
We may share personal information with:
- Your organization (employer or contracting organization), to provide
the Service, reporting, and analytics described in this Privacy
Policy.
- Our service providers, as described in “Service Providers.”
- Competent authorities, law enforcement, or regulators when we believe
disclosure is necessary to comply with applicable law, regulation, or
legal process, or to protect the rights, property, or safety of Erdman
Automation, our users, or others.
If we transfer personal information to countries outside of your country
of residence, we will take steps to ensure that such transfers comply
with applicable data protection laws.
Security
We use commercially reasonable technical and organizational measures to
protect your personal information from unauthorized access, disclosure,
alteration, or destruction. However, no method of transmission over the
internet or method of electronic storage is completely secure, and we
cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide the
Service to your organization, fulfill the purposes described in this
Privacy Policy, and comply with our legal, contractual, and regulatory
obligations. When personal information is no longer needed, we will
delete or de‑identify it in accordance with our data retention policies
and applicable law.
Your Rights
Depending on your location and applicable law, you may have certain
rights regarding your personal information, such as the right to:
- Access your personal information.
- Correct or update inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing.
- Receive a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details in the
“Contact Us” section or contact your organization’s administrator. We
may need to verify your identity before fulfilling your request. Some
rights may be subject to limitations under applicable law.
Children’s Privacy
The Service is intended for use by adults in a workplace context and is
not directed to children under the age of 13 (or a higher age if
required by applicable law). We do not knowingly collect personal
information from children under 13. If we become aware that a child
under 13 has provided us with personal information, we will take steps
to delete such information. If you believe a child has provided us with
personal information, please contact us using the details below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post the
updated Privacy Policy on this page and update the “Last updated” date
at the top. When we make material changes, we will provide additional
notice or request your consent where required by law. Changes are
effective when they are posted on this page unless otherwise indicated.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy
Policy or our privacy practices, you can contact us at:
- Email: [email protected]
- Postal address:
Erdman Automation
Attn: Privacy
1701 14th Street South
Princeton, MN 55371
You may also contact your organization’s administrator for questions
relating to how your organization uses information available through the
Service.
